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HB0009 Reliability Program Handbook - Effective Reliability Programs
Keywords: Reliability , Design , Testing
Reliability is the probability that system/product will perform the intended function, under the intended conditions, for the intended period of time. Many failures are caused by exceeding one or more of these elements either unintentionally or intentionally. It is for these reasons that developers and customers work as a team to plan and implement a reliability program that provides systems/products that satisfy the customer's requirements and expectations. ANSI/GEIA-STD-0009, Reliability Program Standard for Systems Design, Development and Manufacturing, was released in 2008 detailing a scientific approach to reliability design, assessment and verification, coupled with integrated management and systems engineering. The key to the development of the ANSI/GEIA-STD-0009 standard was the strong partnership with TechAmerica, industry, academia and the government. The ANSI/GEIA-STD-0009 standard aligns best practices of reliability management, design and testing with reliability methods that provide the most value and the least risk in terms of achieving reliable and sustainable products. ANSI/GEIA-STD-0009 consists of four objectives: 1) Understand Customer/User Requirements, 2) Design and Redesign for Reliability, 3) Produce Reliable Systems/Products and 4) Monitor and Assess User Reliability. ANSI/GEIA-STD-0009 provided the “what to do” to assure the development of reliable systems/products, successfully demonstrate them during test and evaluation, and sustain them throughout the system/product life cycle. At the time of the ANSI/GEIA-STD-0009 release, a separate “how to” had not yet been developed. Currently in development through the continued partnership with TechAmerica, industry, academia and the government is the development of the companion “how to” guide, Handbook HB0009. This handbook provides guidance for the four objectives of the ANSI/GEIA-STD-0009 standard and approaches to planning and implementing effective reliability programs based on experience, lessons learned, and state-of-the-art techniques. Handbook HB0009 provides the “how to” by expanding the engineering processes defined in each ANSI/GEIA-STD-0009 objective using the required inputs, developing the expected outputs and explaining why and how to use the results. The developed material is written and structured such that there is direct traceability from the handbook to the ANSI/GEIA-STD-0009 standard's objectives. Handbook HB0009 describes individual tools/activities that may span more than one ANSI/GEIA-STD-0009 objective. Each tool/activity subsection describes 1) its purpose relative to each of the four ANSI/GEIA-STD-0009 objectives, 2) the benefits, limitations and risks associated with the tool/activity, 3) an overview and guidelines on how to use the tool/activity, 4) the documentation that should be generated/updated, and 5) a list of references for more information on the specific tool/activity of interest. The ANSI/GEIA-STD-0009 standard and Handbook HB0009 provide for consistent, affordable, reliable, maintainable and sustainable products that satisfy the user's requirements and expectations, balancing cost, schedule and performance.
Paul E. Shedlock,
Raytheon Missile Systems
Tucson, AZ

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