It's Amazing
It's amazing to me that this is my next to last column as President of IMAPS. Where does the time go. I have several things to talk about in this issue, so here goes.
The Flip Chip Conference and Exhibition in Austin, Texas, was held on June 18-20 and was a major success. A strong technical program including PDCs, state of the art technical presentations and two days of tabletop exhibits, held at the Four Seasons Hotel in Austin, was a clear indicator that this technology is firmly establishing itself in the marketplace.
The Symposium is almost upon us. As of this writing the booth sales to date are ahead of the pace set by the Boston Symposium, in fact they are essentially sold out. Kudos to Ann Bell. The technical program offers a breadth of presentations that is hard to compare in the industry. There will also be 22 Professional Development Courses (PDCs) offered covering such topics as Hands-on Wirebonding and Screen Printing, Lead Free Solder, Physics of Failure, Microvia technology and 17 others. This is a must attend event, so I look forward to seeing you there.
IMAPS is also pursuing a relationship with ACerS, where their expertise in ceramic based materials and our expertise in applications of the materials would provide benefit to the membership of both societies. Look for more on this in subsequent issues of Advancing Microelectronics.
I recently returned from the Far East where I attended and presented at the IMAPS Conferences in Tokyo, Japan; Seoul, Korea; Taipei, Taiwan; and Hong Kong. I would like to take the opportunity to personally thank those individuals responsible for the development of the meetings, as they were all very successful. Particularly, I would like to thank Dr. Noburo Ichinose (General Chair), Dr. Shin-ichi Nishi and Kaoru Hashimoto (Vice General Chairs), and Dr. Sei-ichi Denda, Koji Nihei and Haruhiko Yamamoto (Advisors) for their work on ICEP 2001 in Tokyo; Dr. Wan-Ho Kang (President of IMAPS Korea), Dr.Yong-Bin Sun (Technical Chair) and Dr. Joon Lee (Advisor) for the 6th International Symposium in Korea; Dr. Shen-Li Fu (General Chair), Dennis Hsi and Stanley Huang (Technical Chairs) for the IMAPS Taiwan 2001 Symposium; and Daniel Chan and S. L. Law (Co-chairs) for the IMAPS Pacific Rim Meeting in Hong Kong. Their work demonstrated that the “I” in IMAPS is truly “International.” In addition, the hospitality extended to my wife and me was more than we could have imagined. I am extremely pleased to call you my friends. On a personal note I would like to thank Yoko Tachikawa and Hyung-Ju Kim for taking my wife, June, and Chuck Bauer's wife, Katherine, on tours of Tokyo and Seoul, respectively. Photos of the meetings are included in this issue of Advancing Microelectronics and are also on the web site. Of particular interest is the photo of me showing how adept I am with chopsticks.
On a more serious note, discussions were held with all of the various chapter leaders in the Far East regarding the formation of an International Liaison Committee. It was a consensus of their opinions that an Asian Liaison Committee is formed first, emulating the European Liaison Committee, before integrating an ILC. Paul Van Loan, as the 1st Past President, will follow through on their suggestions. In addition, the formation of Chapters in Hong Kong, Shanghai and Beijing were discussed. I think it is safe to say that the development of IMAPS chapters in those areas will occur in the near future. We also discussed the possibility of an International ATW being held at the I-Shou University in Kaohsiung, Taiwan. Chuck and I toured the facility and, in my opinion, it is absolutely perfect for an ATW type environment. We will be following up on the process for forming such an event. We'll keep you posted.
In the last issue I highlighted the accomplishments of Staff member, Brian Schieman. In this issue I'd like to focus on the activities of the staff members responsible for Individual and Corporate membership and customer service. I think it's important that you, the members of IMAPS, know the skill sets of our staff members.
Ann Bell, Manager, Corporate Relations
Ann joined the staff on a part-time basis in the fall of 1994, and became full-time in spring 1995 working on Special Projects which included publications fulfillment, coordinating Advancing Microelectronics, and working on the Educational Foundation. She has performed many duties at IMAPS including a stint as the West Coast Regional Manager of IMAPS relocating temporarily to San Jose, CA, to work with the western regional chapters.
In 1999, the staff reorganized and Ann became Manager, Corporate Relations — the position allows her to “package” IMAPS's relationship with its Organizational members. Ann sells and coordinates exhibit space for the Symposium and other events, advertising for publications, fundraising for the Educational Foundation, Silent Auction activities at the Symposium, Sponsorships, Calendar Sales, and is staff liaison to the Microelectronics Marketing Research Council and Ceramic Interconnect Initiative.
Ann's recent accomplishments include record sale of the IMAPS 2001 exhibition hall that is approaching a sell-out and selling web advertising on our newly revamped web page and on-line industry guide. She is a dynamo.
Her background includes broadcasting and association experience — she is a native Washingtonian — a rarity in a city of transplants. She would enjoy hearing from you — especially if you would like to contribute to IMAPS — so give her a call at 202-548-8707 or send her an email at (abell@imaps.org).
Doug Paul, Manager, Marketing and Membership
Doug has dutifully served IMAPS since 1997, filling many roles in the Marketing & Membership Departments of our Headquarters Staff. His new role will allow Doug to retain many of the relationships and friendships grown over the past four years with IMAPS members and chapters. Doug is the main contact for communications between IMAPS HQ and all Local, Student and International IMAPS Chapters and its officers in order to assess and improve services. Doug coordinates and distributes chapter profile reports, chapter rebates/activity grants, chapter membership reports, chapter labels, and chapter email announcements. He assists each individual chapter with its own specific needs. Doug also manages and implements IMAPS membership programs to facilitate recruitment, retention and administration of member benefits. He fulfills membership requests and coordinates distribution of membership letters, renewal notifications, drop letters and membership cards/pins. Doug prepares regular columns for Advancing Microelectronics magazine including the “Calendar of Events,” “Recognition of New Members” and “First-Time Renewals,” “Chapter Contacts” and “Around the Microcircuit.” He develops, with the aid of the Customer Service Representative, promotional materials for IMAPS membership. He works with the Director of Information Technology & E-Business on all database-related issues and assists with review and updating of the IMAPS web page including “The Marketplace.” He conducts ongoing assessments of the quality, quantity and cost effectiveness of member products and services. He develops, compiles and interprets reports and surveys designed to measure member and attendee satisfaction and trends in membership recruitment and retention. Doug is committed to providing prompt, efficient and quality customer service to all IMAPS members and chapters. Please feel free to contact Doug with any of your Marketing & Membership issues, at dpaul@imaps.org or 202-258-8712.
Rayma Gollopp, Customer Service Representative
Rayma joined the IMAPS staff in 1997. She started as the receptionist, then became the Administrative Assistant and is now the Customer Service Representative. One of her duties is serving as the back up for the automated phone system. She is the person behind the voice that greets you when you call IMAPS headquarters. Rayma also deals with all membership and attendee registration inquiries and requests. She is responsible for all registration posting, confirmation and receipt requests, as well as membership posting and all data entry related to membership and registration. She ensures continuous and accurate maintenance of the membership database in conjunction with the Operations Manager. Rayma assists the Manager of Marketing and Membership in development of new membership literature. She also works with the Director of Information Technology & E-Business on all database related issues and the On-Line Industry Guide. Rayma enjoys being part of the IMAPS team and is always available to all callers. She strives to provide prompt and friendly service to everyone and is willing to go the extra step to help. Please do not hesitate to contact her should you need any help in these areas. Rayma may be reached at rgollopp@imaps.org or 202-548-8711.
In the next issue, I'll profile the staff members that facilitate the technical programs and symposia.
Thanks,
Greg
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